about us
Ranging over four different counties outside the Greater Houston area, our team is devoted to ensuring the safe and quick response your loved ones deserve.
Our Mission
WestCom’s Public Safety Professionals strive daily to provide exemplary Fire and Medical Dispatch
Services to our Community and First Responders. We are customer first oriented; supporting expedient
and quality Fire Rescue and Emergency Medical instructions through the application of the industry’s best
practices. Our standard is excellence and the road to get there will be through our teamwork
Our Values
To be a leader in multi-agency communications centers by providing superior service to our community,
responders, and employees. We believe the best way to predict the future is to create it. Innovation,
knowledge, and dedication are precursors to greatness
Our Team
Having telecommunicators certified in both Emergency Medical Dispatch and Emergency Fire Dispatch by the International Academy of Emergency Dispatch is a significant advantage for any emergency response team. These certifications ensure that the telecommunicators are equipped with the specialized knowledge and skills necessary to assess and manage a wide range of emergency situations effectively. By following standardized protocols, they can provide critical instructions and reassurance to callers, which can be vital in stabilizing situations before the arrival of on-site responders. This level of preparedness not only enhances the quality of care delivered to individuals in crisis but also contributes to the overall efficiency of emergency services, ultimately saving lives and improving outcomes for the community.